Do you know this scenario? You’re looking for a candidate for a position that needs to be filled urgently and finally, a number of CVs arrive on your desk. You invite a few of the candidates and conduct interviews. Now...
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How often have we seen offers on posters on the street, in TV ads and newspaper ads telling how gladly the advertiser’s friendly staff will take our call “now”? How often did we experience frustration then, having to dial our...
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If you want to increase your staff’s performance you should first take a close look at yourself: how much of a leader are you? Don’t worry – you don’t need to be born as a leader. Effective leadership is a...
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