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How decreasing operational cost still dominates the quality of customer experience – and what it means for the organizational performance.
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Jens Möller
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November 10, 2014
The larger an organization gets, the more will internal issues dominate the external focus on customers and stakeholders. Or in […]
Read moreHow decreasing operational cost still dominates the quality of customer experience – and what it means for the organizational performance.
-
Jens Möller
-
November 10, 2014
The larger an organisation gets, the more will internal issues dominate the external focus on customers and stakeholders. Or in […]
Read moreWhat to do when staff has issues with changes
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Jens Möller
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November 5, 2014
Change often creates fear With the ever-growing need for more productivity, many organisations are constantly changing: processes, structures, and above […]
Read more