The larger an organisation gets, the more will internal issues dominate the external focus on customers and stakeholders. Or in other words: large organisations tend to lose the focus on performing well in the eyes of the customer when they...
Read More
The larger an organization gets, the more will internal issues dominate the external focus on customers and stakeholders. Or in other words: large organizations tend to lose the focus on performing well in the eyes of the customer when they...
Read More
Change often creates fear With the ever-growing need for more productivity, many organizations are constantly changing: processes, structures, and above all technology. This often increases fears among employees and sometimes anger. Some wonder whether they can cope with the newly...
Read More
Change often creates fear With the ever-growing need for more productivity, many organisations are constantly changing: processes, structures, and above all technology. This often increases fears among employees and sometimes anger. Some wonder whether they can cope with the newly...
Read More
Currently I am supporting a company in the food business (B2B) to improve their customer acquisition. The challenge for many SME sized companies in the sales arena is that their prospective customers’ data are not up-to-date. This leads to sales...
Read More
When it comes to organisational performance, what many people forget is that you cannot change an organisation. You cannot change an organisation You can change, however, the behaviour of people within that organisation. You can give them direction through providing...
Read More