Fast track to your success

Performance Optimisation for Teams and Individuals:
Consultancy, Executive Coaching, and Training

Why JMC?

Our clients often feel relieved that they finally got hold of performance
issues and have that lovely feeling of complete control of a project. But it
comes and goes - doesn't it?

Trusted by

We have delivered practical solutions to over ninety companies. Our clients generally share one priority: to solve a fundamental performance problem.

We look at the details and find the resources we need to develop measurable positive impacts in behavioral and operational metrics. Our process empowers the client fast with three action steps:

Get some perspective
Get a plan
Get on top of your performance


We help leaders improve the team and individual performance by addressing various challenges. Our clients include company Boards, Senior Management, and CEOs/founders.

We focus on different areas, such as company reorganization, change management, leadership, and marketing strategy, among others. Our goal is to deliver measurable performance improvements for our clients.


  • Behavior
  • Structure
  • Culture
  • Process


  • Immediate practical solutions

Longer term

  • Implementation of strategies, with coaching training and seminars as powerful options

Outcomes for the client

  • Orientation
  • Evaluation
  • Order
  • Focus
  • Relief

Case Studies

Case Studies

Test operation successfully set up in UK

Marketing, legal and procedural know-how combined to anchor the new venture.

Read More arrow_forward_ios

JMC beds in new Enterprise System for 6,000 employees

A powerful combination of coaching and training.

Read More arrow_forward_ios

Getting to grips with Customer Service KPIs

‘We were able to … significantly increase customer satisfaction’

Read More arrow_forward_ios

Executive Coaching cracks tough challenges in sales and teamwork

‘All project aims were achieved.’

Read More arrow_forward_ios

JMC trains elite sales techniques with global market leader

‘Mr Möller inspired our managers … to adopt a very successful, new approach to sales.’

Read More arrow_forward_ios

Call centre coaching and training for improved customer care

Empowering customer care specialists to become their own coach!

Read More arrow_forward_ios

JMC facilitates annual corporate strategy talks

Experience counts when it comes to securing buy-in from all team members.

Read More arrow_forward_ios

JMC marshals boots on the ground in a new geographical market

‘We were always highly satisfied with Mr. Möller’s services.’

Read More arrow_forward_ios


Benefits within a Budget

January 23, 2023

  Business 0perations have Evolved in a Significant way The Internet and digital media have revolutionized businesses, making traditional methods…

Read More arrow_forward_ios
Can a Business Consultant Really Help You?

January 23, 2023

  What is a business consultant? A business consultant is a seasoned expert who offers guidance and support to businesses…

Read More arrow_forward_ios

About Jens

Consultant, coach, and author, Jens is a veteran of a range of sectors. He can trace his successful consultancy focus on performance to his early career in call centre strategy. Jens wrote the definitive manual on call centre management for He is one of the quoted authors in the German Ministry of Economics’ Call Centre Manual, a Best Practice guideline for companies and organisations on how to establish and operate call centres.

Jens has since developed his consultancy and coaching skills hands on with over 70 leading organisations, including O2, BSkyB, Siemens, Deutsche Telekom and General Motors.

Jens graduated in Business Administration from Frankfurt Goethe-University (“Diplom-Kaufmann”, attaining the highest grade in the University for his final paper. He is a Certified Management Consultant (CMC).

Sometimes it is confusion over goal definition that is the only block to achiving them.


We enjoyed the co-operation, especially the attentiveness, the fast reaction to our needs, and the excellent personal service.

Head of Sales

I am very happy to recommend Jens Moeller and JMC Jens Moeller Consulting GmbH as consultant and coach.

Director Medical Channel Active Cosmetics Division, L’Oréal Deutschland GmbH

My employees felt comfortable at all times and we were able to build up the necessary trust together. As a result, we were again able to work together extremely successfully.

Director Customer Service & Sales Support Lufthansa AirPlus Servicekarten GmbH

Through collaborating with JMC, we were able to expand our targeted website traffic by 500%, and to increase the total time visitors spent on our website … Marketing and Sales processes have been streamlined, also by means of new technology.

Managing Director Noetica Ltd

I strongly recommend Mr. Jens Moeller as consultant, moderator and sparring partner for organisational development at Board level.

CEO Wackler Holding SE

GDPR Cookie Consent with Real Cookie Banner