Testimonials
 

The following testimonials are an extract for your first information. On your request, we will be happy to discuss further references. Please contact us.

"Jens Moeller supported me and my team at Pricoa Capital Group, a subsidiary of Prudential Insurance Group of America, in the evaluation of the potential acquisition of one of the largest German Call Center Outsourcing and BPO providers. We were impressed by the deep knowledge of Jens about the Call Center market in general but also about all operative issues of relevance.
Harald Sipple, Partner, EQT Mezzanine, Private Equity

Jens Moeller Consulting have significant expertise in developing practical and commercially viable strategies for pan-European E-Commerce.  In addition, they have the rare gift of being able to understand a business through the eyes of a customer; especially as guidance in this area is invaluable, given the significant differences between national markets. Jens Moeller Consulting are able to relate E-Commerce expertise to overcome practical commercial challenges.  In the field of IT & Internet, this is a skill that is significantly under-valued. I would have absolutely no hesitation in recommending Jens Moeller Consulting to any business facing the challenges of modern E-Commerce.
Managing Director, E-Commerce company

"Jens Moeller Consulting supported us to set up of multi language operations in Moldavia. Jens did a great job, giving us insight into the operational organization of a multi language model. Further, he provided vital market information regarding the cost levels compared to other geographic regions. Jens supported us to identify the best outsourcing models and decide on how to offer them and how to roll them out. We are pleased to recommend Jens Moeller Consulting to any company requiring support in globalization or outsourcing of their call centre operations. He is a great person to work with.”
CEO, Business Process Outsourcing Company

"We were pleased by the excellent results that Jens Moeller Consulting Ltd. (JMC) has achieved for (us). The project was completed successfully, and JMC was working closely with us along our overall Marketing strategy. We appreciate the great expertise of Jens Moeller Consulting Ltd. in the Marketing field. They developed practical and actionable recommendations, provided guidance and helped us understand the UK market requirements. We enjoyed the co-operation, especially the attentiveness, the fast reaction to our needs, and the excellent personal service."
Head of Sales, Management Event provider

 “Jens is always looking ahead at what the contact centre market will require, and developing approaches to meet these emerging requirements. And, his enthusiasm is contagious!”
Don van Doren, President, Vanguard Communications Corp.
, Consulting

“Jens is an experienced contact centre and marketing professional. His deep knowledge within the industry and personable approach ensured the closing of several successful projects.”
Lindsay Beveridge, Senior Business Analyst, Transcom
, Professional Services

“I worked with Jens a couple of times. He and his team are very experienced and they always delivered great results. It was a pleasure to work with Jens. I can highly recommend his services. Great to work with. Always on the ball, down to earth, and took a common sense approach to ensuring things got done. Would definitely recommend him.”
Ralf Weber, Senior Management Consultant, Ralf Weber Consulting


“First and foremost, Jens is a fantastic guy. He has a deep knowledge of the contact centre market, acquired over many years working in the industry in various capacities. He is extremely trustworthy and a pleasure to work with. I would recommend him highly to any organisation wishing to be active and successful in this market.”
Danny Singer
, Managing Director, Noetica Ltd., Business Software

“Jens is a wonderful person. A thorough and knowledgeable professional, Jens has in-depth understanding of the world of contact centres. I have collaborated with him in the past and look forward to continuing this relationship.”
Vijay Pereira, Director, Andenaes and Pereira Consultants Pvt Ltd, and Lecturer

 “I have worked with Jens on a couple of occasions and both times he has shown great insight into the call center market and. operational issues around running a call center. He is a great guy to work with and is a no-nonsense kind of guy that gives straight forward advise and insight.”
Richard Snow, VP and Research Director, Ventana Research

 “Jens Moeller wrote several pieces for TeleTalk, Germanys leading magazine for the contact center industry. They focussed on operational issues and how the HR department can play a central role in positioning a contact center for success. His work was insightful, easy to read and and always in time. A great plus when publishing a magazine.”
Olav Strawe, Publisher, TeleTalk Magazine

More opinions are available on your request.