The larger an organisation gets, the more will internal issues dominate the external focus on customers and stakeholders. Or in other words: large organisations tend to lose the focus on performing well in the eyes of the customer when they concentrate too much on their internal issues. One of our vital tasks as business leaders […]
Change often creates fear With the ever-growing need for more productivity, many organisations are constantly changing: processes, structures, and above all technology. This often increases fears among employees and sometimes anger. Some wonder whether they can cope with the newly introduced technology. Some fear that organisational changes may make them redundant. Some may be annoyed […]
Currently I am supporting a company in the food business (B2B) to improve their customer acquisition. The challenge for many SME sized companies in the sales arena is that their prospective customers’ data are not up-to-date. This leads to sales staff wasting time while focusing on the wrong areas and maybe missing new prospective customers […]
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Jens Möller unterstützt seit mehr als 20 Jahren Unternehmen, Organisationen und Führungskräfte darin, ihre Performance im Hinblick auf ihre Ziele zu steigern.