About
Independent Call Centre Consultant Jens Moeller
As an independent Call Centre Consultant based in the UK Jens Moeller focuses on Call Centre Management and Call Centre Outsourcing. In the centre of all activities are the questions: "How to improve Call Centre performance" and "How to cut Call Centre costs".
The characteristics of Jens Moeller's Call Centre Consulting services are:
- Broad spectrum of experience in nearly all aspect of Call Centre Management
- The business perspective focusing on key business goals while considering outsourcing and technologies to achieve them
- Independent Call Centre Consultant, results driven
- Co-operation with research institutes and associations
- Strong sense of networking with industry colleagues
- Emphasis on "How to improve Call Centre performance and how to cut Call Centre costs using call centre outsourcing services and supporting technologies". Strong sense for integrating these aspects.
Industry experience: Clients include BPO and Call Centre Outsourcing companies, Onshore and Offshore Call Centre Outsourcing Bureaus as well as their customers. They are spread across a variety of industries, such as Outsourcing itself, Mobile Telecoms, Software, E-commerce, Mail Order, Consumer Goods (FMCG), Banks & Capital Groups, Utilities, Media & Corporate TV and Electronics. Subcontracting with other Consultancies is also part of the business as it is common practice in this industry.
Get in touch now for a free telephone consultation on call centre outsourcing and management: info@jmoellerconsulting.com or +44 (7811) 353 996